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Your Privacy Matters
At evev.love, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
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Information We Collect
Personal Information
We collect the following personal information:
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Phone number (for authentication and OTP verification)
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Email address (optional, for notifications)
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Artist profile information (stage name, bio, genres, social links)
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Payment information (MMQR merchant ID and account number for Artists)
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Profile images and event flyers you upload
Transaction Data
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Tip transactions and payment references
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Withdrawal requests and payment history
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Payment screenshots (stored temporarily for verification)
Location Data
We collect location data (with your permission) during live events to verify proximity for tipping. This data is used only for verification and is not stored permanently.
Usage Data
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Device information (browser type, operating system)
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Access times and pages viewed
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IP address and general location
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How We Use Your Information
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To provide, operate, and maintain our platform
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To process and verify tip transactions
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To facilitate withdrawals to Artist accounts
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To send OTP codes for authentication and security
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To notify you about events, tips, and platform updates
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To prevent fraud and ensure platform security
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To improve our services based on usage patterns
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To comply with legal obligations
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How We Share Your Information
We do not sell your personal information. We may share your information in the following situations:
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With Other Users: Your public profile information (Artist profiles, event details) is visible to other users
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Payment Processors: MMQR and mobile wallet providers to process transactions
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Service Providers: Third-party vendors who assist in operating our platform (hosting, analytics)
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Legal Requirements: When required by law or to protect our rights and safety
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Data Security
We use industry-standard security measures to protect your personal information:
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Encryption of sensitive data (phone numbers, payment information)
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HTTPS/TLS for all communications
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OTP verification for withdrawals and sensitive actions
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Regular security audits and monitoring
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Secure payment processing through MMQR-certified wallets
Note: No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
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Your Privacy Rights
You have the following rights regarding your personal information:
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Access: Request a copy of your personal data
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Correction: Update or correct your information through your profile settings
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Deletion: Request deletion of your account and data (subject to legal retention requirements)
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Opt-out: Unsubscribe from marketing communications
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Data Portability: Request your data in a structured format
To exercise these rights, contact us at privacy@evev.love
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Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
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Account data: Until you delete your account
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Transaction records: 7 years (for tax and legal compliance)
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Payment screenshots: 30 days after verification
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Location data: Immediately after verification (not stored)
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Cookies and Tracking
We use cookies and similar technologies to enhance your experience:
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Essential cookies: Required for authentication and security
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Functional cookies: Remember your preferences and settings
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Analytics cookies: Help us understand how you use the platform
You can control cookies through your browser settings, but some features may not work properly if you disable them.
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Children's Privacy
Our platform is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at privacy@evev.love.
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Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
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Contact Us
If you have questions or concerns about this Privacy Policy, please contact us: